FAQ

bridge is a non-custodial cryptocurrency exchange service that allows you to swap between 900+ different cryptocurrencies instantly. No registration or account is needed - just select your coins, enter your wallet address, and exchange.

Most exchanges are completed within 5-30 minutes. The exact time depends on the blockchain confirmation times of the cryptocurrencies involved. Bitcoin transactions typically take longer due to slower block times, while coins like Solana or XRP are usually much faster.

No, bridge is completely registration-free. You don't need to provide an email, create a password, or go through any KYC process. Simply start an exchange and provide your receiving wallet address.

Our fee is already included in the exchange rate shown. There are no hidden fees. The rate you see is the rate you get. Additionally, you'll need to pay the standard network fees for sending your cryptocurrency, which varies by coin.

Yes, bridge is non-custodial, meaning we never hold your funds for longer than necessary to complete the exchange. Your coins go directly from your wallet to ours and then to your destination wallet. We use industry-standard security practices and all communications are encrypted.

Every exchange has a unique transaction ID that you can use to track its status. If there's an issue, you can view the detailed status of your transaction. For common issues like sending the wrong amount or delayed deposits, our system handles them automatically. For other issues, you can contact support with your transaction ID.

We support over 900 cryptocurrencies including Bitcoin (BTC), Ethereum (ETH), Solana (SOL), XRP, Cardano (ADA), Dogecoin (DOGE), Polygon (MATIC), and many more. The full list is available when you start an exchange - just search for your desired coin.

Yes, there are minimum amounts which vary depending on the currency pair. This is shown when you select your currencies. The minimum is typically around $1-20 equivalent. There's no maximum for standard rate exchanges.

Our rates are aggregated from multiple liquidity providers to ensure you get the best available rate. Rates are updated in real-time and the estimated amount shown is what you'll receive (minus network fees for the outgoing transaction).

Once you've sent your cryptocurrency to the deposit address, the exchange cannot be cancelled as it's processed automatically. However, if you haven't sent any funds yet, you can simply not complete the transaction and start a new one.

If you send more than the specified amount, the exchange will still process but at the rate for the amount you actually sent. If you send less than the minimum, you may need to contact support or the transaction may be automatically refunded (minus network fees).

We collect minimal data necessary to process exchanges. We do not require personal information, email addresses, or identity documents. Transaction data is stored temporarily for processing and support purposes.